Frequently Asked Questions
Everything you need to know about your NØLSON experience.
What is the delivery time for my order?
Orders placed before 10:00 PM CET are typically processed the same day. Shipping within the Netherlands takes 1-2 business days, while international shipping usually takes 3-7 business days depending on your location.
How do I determine the right size for my NØLSON shirt?
We offer a detailed size guide on every product page. Our shirts generally feature a 'Slim Fit' or 'Perfect Fit.' If you are between sizes, we recommend sizing up for a more comfortable feel.
What is your return policy?
We offer a 30-day return window from the day you receive your order. Items must be unworn, unwashed, and in their original packaging with all tags attached to qualify for a full refund.
Do you ship internationally?
Yes, we ship our premium menswear worldwide. Shipping costs and delivery times vary by country and will be calculated automatically at checkout.
How should I care for my NØLSON products?
To maintain the quality of the fabric, we recommend washing our shirts at a maximum of 30°C. Avoid the tumble dryer and iron at a medium temperature for the best results.
Which payment methods do you accept?
We accept a wide range of secure payment methods including iDEAL, Credit Card (Visa, MasterCard, American Express), PayPal, Apple Pay, and Klarna Pay Later.
